11-27-2016 02:18 AM - edited 01-05-2022 01:00 AM
They won't port my number. -Check
I contact them on multiple occasions to port my number since Sunday. -Check
I switch phone numbers to just ANY number, and they still won't let me use data. -Check
I'm calling Visa, this is FRAUD
11-27-2016 08:08 AM
I hear you @MojoJoe! I was super frustrated as well. I went through the steps here http://productioncommunity.publicmobile.ca/t5/Discussions/HERE-IS-THE-FIX-EVERYONE-IS-WAITING-FOR/td... and got everything up and running, without needing a mod. Please try it out and let us know if it works or where you get hung up.
I used the rando number assigned by PM to open the account and then BAM, ported over my telus phone number in less than 5 minutes (after almost a week of waiting)
11-27-2016 04:38 AM
11-27-2016 02:59 AM
11-27-2016 02:57 AM - edited 11-27-2016 02:58 AM
I do not believe Public Mobile is commiting fraud https://en.wikipedia.org/wiki/Fraud. Public Mobile staff are supporting their subscriber base to the best of their ability and have stated in multiple threads they are addressing issues from the oldest to the newest.
I signed up for a service, I am experiencing difficulties, I have submitted support requests (Since Nov 17th) and I await resolution. This is the service I signed up for.
11-27-2016 02:56 AM
It was from Bell
11-27-2016 02:39 AM
Yes, I find this troubling, possibly a failed port.
Who was your previous carrier?
If Koodo or Telus, and Prepaid, IF U used the same email as from these on PM during port, then that's the culprit.
Use a different email to do actual port, when Port is complete and successful, then U can use your preferred email after
11-27-2016 02:22 AM
11-27-2016 02:20 AM
Furthermore, Public Mobile holding my old number hostage so I can't even update my contract with my old service provider as unless this gets resolved soon,