Human Agent

[Aubs]

How do I talk to a human about an issue.

[BKNS27]

@Aubs 

Your friend need to contact a CS_Agent by private message at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Only the account holder can contact them.

[dust2dust]

Maybe the oracle that edits posts could develop the habit of removing just the last 4 digits for the future. While not relevant in this case, but sometimes knowing the first 6 digits is useful for helping customers. So just leave the first 6 digits all the time.
Just a suggestion.

[hTideGnow]

HI @Aubs  please remove the phone number, this is a forum and everyone reads it

just submit a ticket with CS agent for login help:

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Aubs]

I have a friend that uses public mobile and he cant login as he forgot his password. His number is ###-###-### and he has tried everything to login and reset password and .... It is a loop that keeps asking him to sign in for help but he cant sign in. Can you help?

[dust2dust]

There's no "talking" to any human here. It's all this typing.
I'm human though.

What seems to be the issue?