05-25-2024 06:05 AM
I just wondering from old rewards transfer to new points, I have 9.75 points, how can I make a payment first use 9.75points ?thanks
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3 weeks ago
yes Phil, I just follow your advise and successfuly reeded points for $20 Bill credit. My advise to Public Mobile is that they should post clear instruction on their payment methord area directpeople go to the Catalogue and redeem for Bill Credits. I had spended many time an many hours serching for way to redeem, but no lucks. Otherwise people feel helpless and will leave Public Mobile.
3 weeks ago
thanks! that helps.
06-08-2024 05:49 PM
Thanks @Phil_Adelphus , I just did as you described and it was super easy. Before I found your suggestion I looked all over my PM account for instructions on how to apply points to my bill without luck. I must have rephrased my question to the bot a dozen times 😋
05-25-2024 08:13 AM
05-25-2024 06:16 AM
@Shirly19 You have to collect 15 points for a bill credit. You can also buy add ons starting at 5 points for less than the $ value. Sign in to your account, go to My Rewards and view the catalogue. When you have 15 points select $15 bill credit in the catalogue and then select Redeem. Its not as complicated as ir sounds, I recently did 15 points x 2 and took $30 off my next payment.