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How to transfer esim to new device

rav113
Good Citizen / Bon Citoyen

Hy i just purchased new android device how can i transfer my esim to new device ??

6 REPLIES 6

Priority
Deputy Mayor / Adjoint au Maire

e-SIM is now available to both New Activations and Existing Subscribers of Public Mobile.

https://productioncommunity.publicmobile.ca/t5/Announcements/eSIM-now-available-for-new-amp-existing...

'Buy a Physical SIM Card or Activate e-SIM'
https://myaccount.publicmobile.ca/en/account/purchase-sim

Priority
Deputy Mayor / Adjoint au Maire

My pleasure, I'm happy to assist. 🙌

rav113
Good Citizen / Bon Citoyen

I got it. Thanks for your help i really appreciate 🙂

Priority
Deputy Mayor / Adjoint au Maire

Once it arrives you can change your SIM Card within your My Account > Profile Settings or follow this link below. 

https://myaccount.publicmobile.ca/en/account/profile/change-sim-number

rav113
Good Citizen / Bon Citoyen

Hy i just purchased new sim card from amazon.ca how can i activate new sim on my current plan and phone number?

Priority
Deputy Mayor / Adjoint au Maire

You'll have to resort to a Physical SIM Card since e-SIM isn't available for existing Accounts, only new Activations... unfortunately it's not possible to transfer an e-SIM from one device to another since e-SIM uses your and is bound to your IMEI2 Number. 

If you need a SIM Card, Amazon has them on sale for $4.99 right now. Directly from Public Mobile, fulfillment of Prime Delivery in 1-2 days. 

Public Mobile Prepaid SIM Prepaid Phone - (Universal/SmartPhones), Packaging May Vary https://a.co/d/1bU9xXC

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