11-22-2017 07:37 PM - edited 01-04-2022 02:59 PM
I am out of data and need to renew my account. Is there a way to start my billing cycle . I can call and but need data
11-22-2017 08:38 PM
@Mooser71 further to @wetcoaster's reply, check out @Luddite's summary of how to go about renewing early: https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Next-Autopay-Payment-Period/m-p/189460/...
11-22-2017 07:42 PM
If this happens to you regularly you might want to monitor your data usage and/or go with a bigger data plan.
11-22-2017 07:38 PM
You need the help of the moderator team to renew your plan early.
Use this link to send a private message to the @Moderator_Team, include all relevant information in your message, such as account number, phone number, detailed problem description.
More information on contacting the mods: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...