How to reach Customer support

[JBBurl2023]

Need to reach a customer support agent 

[BKNS27]

@JBBurl2023 

While you are waiting for a response from a CS_Agent. We can help you if it is a common issue? It is a lot faster.

[eddieO]

@JBBurl2023 To contact a support agent you will need to open a ticket through the Chatbot:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
(and then type: Customer Support Agent)

Or, if you are having trouble with the Chatbot try sending a private message to: 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)