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How to keep the account active after the owner port his number elsewhere?

pulp74
Model Citizen / Citoyen Modèle

Hello guys anybody knows what would be the procedure of keeping Public Mobile account active so it could be taken over by somebody else if the original owner wants to port his Public Mobile number to another provider? It's just a waste to let the promotional plan let go. Thanks.

8 REPLIES 8

Mana
Mayor / Maire
Yes, I think it's possible with PM especially because it's a prepaid service that you have already paid for, so the account is all yours because you have already paid for it up front, they can't just close it.

Once you port out the original number, you can quickly request a new number for your account.

jbeales
Good Citizen / Bon Citoyen

hi i believe that PM will do it, it is  your number fido did it for me, you are not trying to steal a PM number, just tell them that was port by mistake , they want your bussiness

the only problem that i fore see is the wait until a mod assign you a new number

 

talkalot
Great Citizen / Super Citoyen
Paying additional monies is not ethical and demonstrates the lack of integrity that Telus Corporation has for the Public Brand and most of all there cuatomers.


@jbeales wrote:

hi, actually this is posible but it will cost you money , here it goes you buy a cheap plan like $15 a month ,with any carrier you port your number , that number will be gone from your original account but your account is not closed because you have paid for 3 months in advance , the only thing you need to do is request a PM number and your account will continue, i have done something similar on another provider and the reason to have the new plan is to save your number


Of course it's technically possible, but that's not really the issue.  The question is really whether Public Mobile will do it.

jbeales
Good Citizen / Bon Citoyen

hi, actually this is posible but it will cost you money , here it goes you buy a cheap plan like $15 a month ,with any carrier you port your number , that number will be gone from your original account but your account is not closed because you have paid for 3 months in advance , the only thing you need to do is request a PM number and your account will continue, i have done something similar on another provider and the reason to have the new plan is to save your number

The very second that phone number is ported out, the Public Mobile account gets closed.

 

While Public Mobile could let you activate a new line on a new account, you would need a new sim card,  I can't see Public Mobile giving you the promotional plan.  You would be considered the same as every other new customer.

Not possible. New person can take over your account and phone number though.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

rkreddyb4u
Model Citizen / Citoyen Modèle

port out generally cancels your account, so I think your ask is not possible

 

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