How to get my number back?

[odysseyhecate]

I switched to public mobile and chose a number. However, an agent mistakenly gave me a new number earlier today. Is there a way for me to get my previous number back? 

[odysseyhecate]

Hi thank you. How can I escalate this? It’s been 24 hours and the agent has not replied me. 

[hTideGnow]

hi @odysseyhecate 

if you just lost it, PM has way to give you back.  Just talk to them  and ask them to escalate

ask PM support agent to help, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage