a month ago
How to create incident ticket in public mobile for my text message service not working? After the phone transfered to public mobile. the text message doesn't work, thanks
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a month ago
@J216 wrote:How to create incident ticket in public mobile for my text message service not working? After the phone transfered to public mobile. the text message doesn't work, thanks
Tickets are opened using the chatbot at
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
In some instances when the customers isn't able to log into the Public Mobile self serve account, a priavte message should be sent to the user CS_Agent.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437