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How to change add-ons

Delija
Great Neighbour / Super Voisin

I made a mistake in puchasing add-ons. How can I make changes. I want to cancel one and make sure that I only purchased what I wanted. Thanks

1 REPLY 1

Dunkman
Oracle
Oracle

 

For account changes like add ons, you will need to contact moderator.  Expect one to two day wait for issues to be resolved.  Usually, it is prepaid, so no refunds, but hopefully, moderator can help.  

 

Here is instructions to contact moderator:

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-How-to-Contact-our-Community-M...

(Do not send multiple messages to moderator. That slows your response time significantly)

 

Or just send a private message through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 (Include your phone number, your account number and PIN)

 

 

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