08-25-2018 04:33 PM - edited 01-05-2022 12:40 AM
08-25-2018 04:41 PM
For account changes like add ons, you will need to contact moderator. Expect one to two day wait for issues to be resolved. Usually, it is prepaid, so no refunds, but hopefully, moderator can help.
Here is instructions to contact moderator:
https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-How-to-Contact-our-Community-M...
(Do not send multiple messages to moderator. That slows your response time significantly)
Or just send a private message through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(Include your phone number, your account number and PIN)