How to change Black Friday plan?

[Marku]

Hi,

I subscribed public mobile $40 for 40G on Thursday 23/11 but they have a new $34 for 40G plan now.  I haven't received SIM card yet and haven't activated it.  So that I want to change it to the cheaper plan.   Can someone tell me how to do?

Thank you

[Marku]

I created a new account for the subscription, and I tried login to My Account but it showed up the payment information only.  I still don't have access to the portal.  Maybe I haven't activated my account yet?  Not sure.

[hTideGnow]

hi @Marku login  to My Account? Change Subscription page for cancel thr scheduled plan change first. Then pick new one and reschedule the new ond