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How long does it take the 1GB add on working

Gabster
Great Neighbour / Super Voisin

I added 1GB data add on to my account as I ran over the 12GB. I assumed it would only take about 15 minutes to propogate through the system. So...

1) How long do I wait for it to work

2) If it does not whom do I email.

Thanks.

3 REPLIES 3

Austin
Great Neighbour / Super Voisin

I have sufficient fund to transfer 200MB data on my plan but am unable to add the same.

I have tried a number of times but to no avail. Please guide me through this process.

Thanks

Gabster
Great Neighbour / Super Voisin

It was deducted and added as you suggest. It is working and took about an hour. Good information for the next time. I hope I don't go over.

Thank you for your response.

NDesai
Oracle
Oracle

@Gabster It should work instantly after the purchase. Log into your self-serve account and see if that add-on is actually added under "My add-ons" on the overview page. Or see if that $30 is sitting as Available Balance. 

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