How do i login without eversave ? i dont have my cell phone to authenticate

[rbbess123]

How do i login without eversave i need to cancel my account but i do not have the cell number to authenticate

[TheSterlinger]

Since you cannot log in, you will need to send a direct message to Public Mobile cs agents for assistance.  Click on the link below to do so. They will assist you once they reply with your request. Keep watch of your inbox for the reply. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Phil_Adelphus]

@rbbess123  Send a private message to customer service using this  link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

An agent will reply at the envelope icon top right of this page, or tap your avatar for messages if you don't see an envelope.  They may take an hour or two to reply, some are finding longer at the moment for some reason.

[rbbess123]

thanks @Phil_Adelphus however this is all i get. I am just trying to cancel my account. I guess i can dispute the charge on my CC but i feel like this should be easy 

[Phil_Adelphus]

@rbbess123   When you get to where you are supposed to enter the code, select "didn't get the code" and you should be offered email and voicemail options.