12-11-2023 07:21 AM
Purchased the US data addon for $22.60 on Dec 7th.
When in NY state on Dec 9th, this did not work at all.
Even with turning on data roaming on my phone.
Solved! Go to Solution.
12-11-2023 07:31 AM
@Christopherg99 You would need to contact customer service using this link
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
An agent will reply at the envelope icon top right of this page or tap your avatar and select Messages.
Were you not able to connect to either T-Mobile or AT&T even on 4G/LTE?