03-10-2021 06:15 PM - edited 01-06-2022 02:16 AM
Hello, I am wondering how I changed my credit card info for autopayment? I am signed up for autopay but the credit card that is on file for autopay has changed. I can't figure out how to change the credit card I have on file.
Solved! Go to Solution.
03-20-2021 08:13 PM
Hi @YYCAM
Great of you to participate. When a thread has been listed as "Solved" by the original poster (OP), it generally means they've already identified a solution to their issue. That's not to say you shouldn't respond if you've got something further to add, though. It's a forum, go crazy!!!
Keep an eye on the Latest Topics without green check marks to the left of the topic titles, as those remain 'unsolved'.
Welcome to the Community!!!
03-20-2021 08:04 PM
You will have to sign into your account, Click on Profile, click on the link near the top to update your credit card number and address, Click on Register. Your new credit card number, the last part of it, will then be displayed in the Autopay info. To get to the Autopay info, click on Payment, then Manage Autopay.
03-10-2021 10:42 PM
@semenoffcathyd : May I suggest you change your username. I actually had to do a double take on it 🙂 . But regardless...using anything real in an open public forum is unwise.
Welcome to the community nonetheless. Good of you to jump in and start participating.
03-10-2021 10:31 PM
Hi Courney,
I just did this. Simon gives incorrect instructions. Sign into your account, Click on Profile, click on the link near the top to update your credit card number and address, Click on Register. Your new credit card number, the last part of it, will then be displayed in the Autopay info. To get to the Autopay info, click on Payment, then Manage Autopay. Hope this helps.
Cathy.
03-10-2021 07:55 PM - edited 03-10-2021 07:56 PM
When you update your credit card / payment card follow this method to prevent the minor glitches that users have sometimes faced with this process:
03-10-2021 06:17 PM - edited 03-10-2021 06:20 PM
Logon to Self-Serve
Click Payment,
Click Manage My card on the bottom left .. the font is small, easy to miss