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How do I unlock my phone?

Deagle
Great Neighbour / Super Voisin

I am traveling in Europe and want to use a local SIM card. I’m a Public Mobile customer and have an iPhone 5s locked to Telus system. Can anyone help me?

5 REPLIES 5

Thanks @LEGO... I see you've been tearing up the discussion board with lots of participation recently. Good job! I was quite active when I first joined PM, but not so much in the last year. Maybe it's time I get back into the loop! Robot Happy

LEGO
Deputy Mayor / Adjoint au Maire

@daredogg Please read this: Unlocking Your Phone Woman Happy

Hey @CS_Agent can PM now unlock phones locked to Telus? It's been awhile since I've been active on here, so I'm a little out of the loop. I'd imagine with the newer rules that unlocking should cost $0?  Thanks to the mods, or whoever else can fill me in on the details! Robot Happy

CS_Agent
Customer Support Agent

Hello Deagle,

 

Thank you for reaching out to us.

 

In order to better assist you, please send us a private message.

 

Cheers

 

Abdoulaye

LEGO
Deputy Mayor / Adjoint au Maire

@Deagle 

You will need to send a private message to a Moderator_Team, they will help to resolve your problem!
Here is the link: click here
In your message, please provide your name, Public Mobile account number or phone number and PIN.
Good luck! Woman Happy

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