06-19-2023 11:45 PM
I can't login into the app or my account via web
I am new to PM and got the message of ESIM not installed....
I just need customer service to contact me
06-19-2023 11:50 PM
Try logging into your account via the web if app is not working. Clear your browser cache and open a new browser window in incognito. If still issues contact an agent.
During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:
Keep an eye on the envelope icon in top right hand corner for a reply from the agent.