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How do I return a phone and Sim card for credit?

Duncan1950
Great Neighbour / Super Voisin
 
2 REPLIES 2

ThatPug
Good Citizen / Bon Citoyen

Basically once you've started the process they will mail you a paid shipping envelope to send the items back in.  I do think you'll need to go to a post office to send it off however, for purposes of receipts etc.  After that it'll be about two weeks before the refund is processed in theory.

Quigley
Deputy Mayor / Adjoint au Maire

@Duncan1950 use the Chatbot Simon to get a service ticket for help with that.