My account and phone number with PM has been deactivated due to expired credit card while I was out of town. I have just purchased a new SIM card so please advise how I can activate the SIM card with my deactivated phone number.
Whether you deal with Rogers or Public to try to get the number is determined by who has it now. It's not assigned from your statement so that's good news.
@snuniteddyI would suggest you activate a new Public Mobile SIM card THEN contact the moderators, if they can do anything for you, they can do it right away instead of having to go back and forth to verify your identity etc etc.
@snuniteddy you may have to go buy a cheap prepaid plan from Rogers and see if they can give you the number back and then port it back in to public mobile! Good luck
@snuniteddy was it a number from public mobile or Telus? Or did you port it from an other carrier? Call it to see if someone is using it. The next step would be to message the moderator_team and ask them if they can help if the number was from public mobile /Telus and its available. Click here to start a conversation with Simon the chat bot and get a ticket
