07-27-2022 08:00 AM
How do I contact a moderator for help?
Solved! Go to Solution.
07-27-2022 09:38 AM
What kind of issue do you have?If it is account specific (double charge, lost password) contact agent.
For everything else post here and we will try to help you out.
07-27-2022 08:05 AM
@Claudette3
1. If you have access to My account: At https://publicmobile.ca/chatbot.
Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗"
2. If you don't have access to My Account or have trouble with Chatbot: Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there
