How do I cancel subscription prior to activation

[Heatherws]

I subscribed today but my current provider gave me a better deal. I requested a physical SIM card from public mobile but I want to stop any shipment or activation.  Who do I go to for help here?  I would also like to remove my bank account information from public mobile please

[softech]

@Heatherws 

since the account technically not started yet, please message support and discuss with them 

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there