08-14-2025 03:15 PM
How do I call 800 or 877 numbers
08-14-2025 04:04 PM
Problem is PM is not using email at all. The email you got is just a notification.
08-14-2025 03:37 PM
Thank you.
Their customer service should email subscribers and deal with this inconvenience better. Replying online can be a frustrating ordeal or failure.
08-14-2025 03:22 PM
hi @Captainconsumer
there have been many posts about problem calling 1800 #. You need support to help to refresh the account
submit a ticket with CS Agent using Chatbot here: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In". If any issue with ticket submission, you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
