10-08-2025 08:55 PM - last edited on 10-09-2025 06:56 AM by computergeek541
I’ve paid for a plan and it tells me to pay again in order to activate it
10-10-2025 05:31 PM
The referral $10 is a credit after the account is activated, usually people use it on renewal
You opened ticket yet?
10-10-2025 05:05 PM
Its still not working and I've paid for this plan twice!! AND i had a referral which didn't discount me $10 off.
10-08-2025 09:02 PM
hi @Colbieq
did you use the app to activate your plan? and your PM sim card working now or not?
you might need to ask PM support agent to check the activation. You can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
