How can i link my number to my account

[RonaldMc]

I am trying to link my number to my account so I can retrieve my account number but unable to get pass the new subscription pages.

[maximum_gato]

@RonaldMc 

If you printed or saved a copy of your transaction summary at the end of your activation you will find it there. Or if you ever downloaded a reciept or payment history between now and July 13th 2022 its listed on that invoice.

[hTideGnow]

HI @RonaldMc 

you are trying to link your number to your account for account number? are you new subscriber with trouble activating   or you are existing customer ?

if you are existing customer, then the EverSafe login is not setup properly yet.  Please submit a ticket with CS agent:

  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[dust2dust]

If you still have your welcome email from here from when you signed up then have a look at the embedded to area of the email in the headers or source of the email.
It used to look like this:
From: "Public Mobile" <public-mobile-notifications@publicmobile.ca>
To: "1000000#######" <myemailaddress>
Date: date I signed up
Subject: Your Public Mobile Activation Details

[Handy1]

@RonaldMc  Use this link to submit ticket with support 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437