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How can I pause my account temporary whilst it is holding funds and about to pay it tonight?

Iheuzio
Great Neighbour / Super Voisin

I have already added funds to my account, however I left my wallet somewhere and won't be able to access it until the morning, is it possible to freeze the billing process until tomorrow so I can register with auto pay and save the 2$ rather than getting billed the full plan?

2 REPLIES 2

Anonymous
Not applicable

 @Iheuzio : It's after midnight ET now so it would be too late to add a card to get the $2 but you could have toggled autopay on earlier and got the $2. But if you don't have a card to register yet then obviously not. Even pausing now that a new term has started but not paying yet would not get the reward when you un-pause it. You have gone over the threshold of time.


@Iheuzio wrote:

I have already added funds to my account, however I left my wallet somewhere and won't be able to access it until the morning, is it possible to freeze the billing process until tomorrow so I can register with auto pay and save the 2$ rather than getting billed the full plan?


Sorry, but you wouldn't get the $2 discount.  If you miss the renewal or your plan renews without autopay enabled, you won't be eligible for an autopay discount for the current renewal.  You can pay later if you can't make the payment on time, but you'll miss out on the $2 reward.  Also, if your Public Mobile account balance already has enough balance to pay for the plan renewal, the plan will renew. There's really nothing to gain by pausing your service.

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