How can I change email address

[Golfer44]

Hi I just activated and didn’t get a welcome wanted to know how to change email address. Looked in profile can’t change there

thanks

[MrSpock]

@Golfer44 hi the email you signed up with did you look in your junk file? you will need to  open a ticket   to speak to a customer service agent to change your email they will help you  Click here or you can send private message to a CS Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hTideGnow · Accepted solution]

Hi @Golfer44 you cannot change it yourself,  you have to open ticket with PM  CS Agent and they will change it for you:

at : https://publicmobile.ca/chatbot. Follow this to get to ticket open screen quicker:

1. start by typing : Contact CS Agent
2. then Click "Contact Us"
3. then Click "Other"
4. finally Click "Click here to submit a ticket"
   you will then direct to another page to open ticket.

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM's CS Agent

If you have problems submitting a ticket, you can also send a private message to the CS Agent (but this can take longer):
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437