10-02-2024 05:11 PM - last edited on 10-02-2024 08:06 PM by computergeek541
I need a refund as my phone is not supporting E sim and I purchased the plan.
10-02-2024 06:06 PM
@sawsan55
But eSIM is free now so you will get $0 credit. If you need a SIM, you will need to purchase a SIM from PM or Amazon…faster shipping from Amazon. It may take up to 3 weeks from PM or $10 from a Telus/Koodo/Mobile Klinik store.
10-02-2024 05:13 PM
hi @sawsan55 you don't want to change to physical sim?
yes, if the account was not activated yet, PM will provide refund. Please message support agent here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
10-02-2024 05:12 PM
@sawsan55 You can always use a physical sim instead . But here’s how to contact support
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
