@Koosha wrote:
A few weeks ago, I changed my plan for the next period which is October 25. But it doesn't show in my account. The new plan is going to be 50$ per 30 days and includes:
- 8GB at 3G Speed
- Unlimited international Text
- Unlimited Talk to Canada and the US
The same plan started today on my wife's cellphone and I want to be sure that my new plan will also start. But my account doesn't show. It was a limited time offer and I don't want to loose it.
Can somebody here help? I privately messaged the moderator team, but have not received any reply.
I wouldn't worry about this too much. And since this plan is still being offered, I wouldn't even bother waiting for a moderator's response or spend additional time trying to contact them.
If there isn't a future-dated plan change showing in your account at the moment, you can just go through the process again, and set it up to go through at the start of the next billing cycle that starts for you in a few days. As I said before, the plan that you want is still being offered. It's just that now it's showing up in the custom plan builder tool. It can be selected by choosing 30 day, Canada+U.S. talk, global texting, and 6+2GB 3G data.
