02-02-2021 12:27 PM - edited 01-05-2022 05:07 PM
I bought a 25 dollars voucher ,put it on my phone,you publicmobile sent me a text confirming payment was made and I have no service, please fix this
02-02-2021 01:00 PM
@Coreybaker
It might look something like this on your self serve page:
02-02-2021 12:39 PM
Check your self service account. Is the $25 in your available balance? Or did PM already take the $25. Your payment history page should show more information.
It just make take some more time to activate.
02-02-2021 12:31 PM
@Coreybaker wrote:I bought a 25 dollars voucher ,put it on my phone,you publicmobile sent me a text confirming payment was made and I have no service, please fix this
@Coreybaker hi if your phone was suspended go into your self serve to look for the reactivate button press it then reboot phone
