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Help!

FTT
Great Citizen / Super Citoyen

Hello, I manage this plan for my child but she has been charging add-ons without my permission.  I just realized this on my credit card bill.

How can Public Mobile stop sending her offers for additional data during the month?  This account is her cel phone but I am the owner of the account.  I told her to block Public Mobile from sending her messages but she can easily turn that back on.

 

31 REPLIES 31

Handy1
Mayor / Maire

@FTT  that’s the problem PM is pre paid so no refunds . So maybe this becomes a teachable moment about the privilege of having a cell phone or it gets taken away best of luck 

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