@Karenwilkinson wrote:
I need to resubmit a transfer request to my old provider. Can't seem to get an answer through chat.
@Karenwilkinson - you can use this direct link to submit a ticket to CSA for this issue: for issues with transfer/porting of phone numbers over to Public Mobile.
OR see Methods to contact Public Mobile Customer Support (CSA) below:
1-Normally Faster - use this link to: Get Help With Public Mobile Chatbot], also found in various places in Public webpages, and bottom right corner of the page (See the Chat Bubble),
2-OR, go to your ENVELOPE at the top right of your Community Account which is where your Inbox and Sent messages are. Select the orange/peach color box with the pencil inside it to start a new message. Type CS_Agent in the SEND TO box. This will create a private message to Public Mobile Customer Support.
