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Help with Network

Brunou
Great Neighbour / Super Voisin

@CS_Agent 

need help please, I cannot connect to network nor can I submit a ticket

4 REPLIES 4

Brunou
Great Neighbour / Super Voisin

No, without warning the service stopped. All payments have always been up to date. 

hairbag1
Mayor / Maire

@Brunou 

while you wait for customer support..let us know what the problem is...maybe we can help before they do. Did you attempt to port from previous network ?

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Abheer
Model Citizen / Citoyen Modèle

Hi @Brunou 

To contact a customer support agent, please use the following link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Make sure to monitor the envelope icon on the top right since that is where you will receive the response.

TheSterlinger
Deputy Mayor / Adjoint au Maire

You can speak to a Public Mobile CS agent at this link.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

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