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Help logging in.

Brian31
Great Neighbour / Super Voisin

It keeps sending me the authorization code to a phone number I don’t have access to. And doesn’t give me the choice to send to email. Help!! 

4 REPLIES 4

Brian31
Great Neighbour / Super Voisin

Never able 

Brian31
Great Neighbour / Super Voisin

Never able as when I was activating the phone number/new account it wasn’t completed successfully but it seems like pm thinks the activation worked cause it’s sending the ‘new number’ the codes. But I have no access to the number 

hTideGnow
Mayor / Maire

hi @Brian31 were you ever able to login?? or you just activated this week and never able to login??

you can message support agent for help

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

slusagm
Mayor / Maire

@Brian31 so, if you click Didnt receive code, is there a Email option after??

if not, you need to ask PM to help 

open ticket with PM using the Orange Chatbot icon on the lower right. Type the question Submit ticket and select Contact Us to get to ticket open screen

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