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Help I cannot receive any phone calls

Deeschmizz
Great Citizen / Super Citoyen

When called it says I'm not set up to receive phone calls. And if I go into supplementary services this is the error I get.

 

Screenshot_20220726-035007_Call settings.jpg

5 REPLIES 5

Timer
Mayor / Maire

@Deeschmizz 

do rebooting device or factory reset, but you need to back up first.

softech
Oracle
Oracle

@Deeschmizz   But you can make outgoing calls?

 

Which plan are you on now?

 

did you login to My Account and it shows account Active?

 

Deeschmizz
Great Citizen / Super Citoyen

no

LindaBird
Great Neighbour / Super Voisin

My only suggestion would be to turn your phone completely off, wait about a minute and turn it back on. 
good luck!

By any chance, are you on one of the old data-only plans?

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