Hello every one I am new to Public, I have double paid my plan

[yilong1110]

Hello every one,

I am new to Public, I have double paid my plan, what should I in order to get a refund back to my account?

Thanks

[yilong1110]

Thank you so much @Lieux I have reached out to the moderator, will see what's gonna happens next.

Thanks again.

[Lieux]

There is no refund with public mobile @yilong1110 . If you want you can let your money in your account in the available funds. Your money can pay your next month fee.

You can ask the moderator for a refund but it's not sure that they will do it...

here..

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

and explain what happened. Waiting time is few hours to 2 days. Be patient.