Having trouble ordering sim card
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12-15-2016 03:23 PM - edited 01-05-2022 01:20 AM
I've been trying to order sim card but I keep getting this error message "Zip code does not match billing address" does anyone know a solution to this problem?
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12-15-2016 04:48 PM
Try entering your postal code first, pick the address closest yours then edit it to make it exact.
Also clear your browser's cache and turn off any popup/ad blocker.
>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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12-15-2016 04:36 PM
If you are in Victoria, I have an extra one could give you, or possibly mail to you if you are still haveing issues.
also do you have a friend that could order you one using their Credit Card?
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12-15-2016 04:25 PM - edited 12-15-2016 04:29 PM
here was an other thread with a similar issue, i believe the suggestion was to put half your postalcode in and let autofill finish the rest. (can't remember the exact instructions, will see if i can find the thread)
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12-15-2016 03:35 PM
Yes it is , I changed it yestarday to my current addres and waited for a day to ordering it again in hopes of it being updated. But , I still get the same error message.
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12-15-2016 03:30 PM - edited 12-15-2016 03:30 PM
@bintz Does the address you entered match the one you have with your financial institution?
