Having issues with first time signing up with transaction summary

[Derek_ml]

Can anyone help me on this problem?

Thanks a lot!

[Derek_ml]

will do! thanks for the help

[mpcdesign · Accepted solution]

Hello

Make sure when you sent a private message to the moderators, include the following:

• Your name
• Your account number, if you have it, or email address
• Your phone number and 4 digit PIN
• A detailed explanation of the specific issue
  
  Good Luck

[ShawnC13]

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@Derek_ml wrote:

Done and sent but I have been waiting for a reply for a while....

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Depending on the current request load it could take a bit for a response.  It can be upto 48 hours for a response but issues are usually around a 2-4 hour timeline

[Derek_ml]

Done and sent but I have been waiting for a reply for a while....

[MacMe]

For the transaction summary error, you can send a private message to Moderator_Team and they will help you out.

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-How-to-Contact-our-Community-M...