Knowledge Base makeover in the headlines today

[will13am]

@Alan_K, your efforts haven't gone unnoticed!  The video thing has caught Mobile Syrup writer's eyes.

https://mobilesyrup.com/2018/07/23/public-mobile-knowledge-base-articles-videos/

[Alan_K]

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@will13am wrote:

@Alan_K, your efforts haven't gone unnoticed!  The video thing has caught Mobile Syrup writer's eyes.

https://mobilesyrup.com/2018/07/23/public-mobile-knowledge-base-articles-videos/

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Very cool! Thanks for the tag @will13am. We've been getting lots of positive traction on the announcement about the videos, this article is like the cherry on top 

[JL9]

Good....keep the positive PR coming lol

[will13am]

I am a belieber (did I spell that right?) in the community.  I am also a Koodo customer and I find their site to be really poor for learning anything.  That is one service where I would be lost if I could not call someone, not that calling and listening to music for an hour is the panacea. 

[NDesai]

"Overall it’s a very neat system that encourages the community to work together and help each other out. Plus, with the new Knowledge Base articles, it’ll be even easier for people to help each other and earn rewards."

Well said!

[Anonymous]

That's a pretty nice write up about Public Mobile's knowledge base and conversion to video.  Also acknowledges @will13am 's contribution (suggesting to add the video versions).  Including a brief summary of the (bigger) rewards might encourage a few (hopefully many) to  consider switching to Public mobile.