@david1992 wrote:
Hi there,
Im having a problem with my account and my sim card. For some reason the sim card cant be read on any phone and I dont have a line and im not able to recieve messages or make calls, if someones calls me, the call goes straight to voice mail.... I tried to activate my sim card on my phone 2 weeks ago and made the payment of $45 aprox. dollars at the same moment
and when I tried to put the sim card on the phone, it couldnt be read I dont know why..... PLEASE PLEASE HELP ME, its frustraiting not having a line when I already paid for it...... and on top of that I also have another problem with the account which is sshowing I owe $30 when the account is active and made the payment of +$40 july the 12th (2 weeks ago) NEED A LINE ASAAAAAAAAAAAAAAAAAAAAAAAAP I have written to moderator team but they haven´t answered me either.
What make/model/submodel phone is it?
Did you transfer a number from another provider?
The $30 is probably that you have a $10 balance and to renew on Aug 12 would need $30.
Post a screen snip of your overview page and maybe even the payment history so we can try to decipher what you have. Blank out personal info of course.
