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HELP! Phone transfer

weihongwu
Great Neighbour / Super Voisin

My old phone numbers message app is not working anymore(fido 3G issue), so i can not receive the 6-digit code. what can i do with situation.

3 REPLIES 3

weihongwu
Great Neighbour / Super Voisin

The problem not about email, the problem is about the phone number, fido just end 3G use, which i can not use phone talk , text, so i can not receive the 6-digit code from the message, and then i called fido calling center, they just told me to restart the phone, and then i can use message. Now all done. Thanks for replay.

BKNS27
Mayor / Maire

@weihongwu 

Did you click on Resend Code/Didn’t Receive Code then have the 2 FA code sent to your email.

CSA_PM
Customer Support Agent

Hi there. I sent you a private message — you can reply by clicking this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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