07-14-2017 01:40 PM - edited 01-05-2022 02:26 AM
Solved! Go to Solution.
07-14-2017 10:05 PM
@shawnie_boy wrote:
@Johnbrander wrote:wait so we are all secured in our current plans? It's only for new customers?
Yes. Sure PM can send you an email saying prices are changing for you, but it's extremely unlikely to happen as they would lose all their customers. The rule of thumb is your plan stays the same unless you change it. I would never have signed up to PM $38 plan if that was not the case.
Do you know something that the rest of us do not know? Extremely unlikely are pretty strong words when they raised regular price plans by 50%. 2 gigs of LTE data used to cost $40 and now it is $60! I do not have the same comfort level you have when I see this happening.
07-14-2017 10:02 PM
@shawnie_boy wrote:
@Johnbrander wrote:Won't customers have no choice but to change to the "new" plans when we have to renew our plans in 10 days, a month, 3 months???
No, that's not how it works, your plan never changes unless PM goes under.
Not true, our grandfathered plan can change if/when Public Mobile decides to change it. All they need to do is give us notice of the change so that we can make like mice fleeing the sinking ship.
07-14-2017 09:59 PM
@Raven_Jet wrote:
That's why we got to be grateful for what we did get into or grandfathered for now. If PM goes well I'm out of a plan and out of the loop. Let's see how it pans out.
No carrier in Canada has ever registered as a charity and so sorry I am not grateful for anything. The opposite should be true that Public Mobile is grateful that we are paying customers and up until recently, we devoted great efforts to help them grow the business without any advertising budget.
07-14-2017 09:56 PM
@stonechucker wrote:Everyone as of yesterday, on a prior plan, is already grandfathered. None of use can change plans to a new plan, without losing something. Stick with your plan until you no longer desire it.
if they give us. Notice of change, think for yourself about what you want to do about it.
there is too many people raising issues we have no control over, nor should we. We do not run the company, and frankly, I'm sureprised we have any say in the Public Labs.
I totally agree with you that we do not have ultimate control over the when plan changes are made. At the same time, Public Mobile cannot ignore the court of public opinion. So, if we are vocal and make it known that we have one foot out the door and another foot on the proverbial banana peel, at least it will give the decision makers something to think about before they create a traffic jam at the exit.
07-14-2017 09:52 PM
@Raven_Jet wrote:
Listen though, we are the customer and we are held by the balls so to speak. They can decide exactly what they want to do for a business model etc. So right now with the customer base, there will still be people interested in the 3G plans. We just have to hope they grandfather us. If not we are all out.
My friend, hope is never a solution. It is what you do when you are out of options and have given up. While I plead more than anyone else to remain patient when account activations fail, it does not apply the my wallet is threatened. The best defense against our grandfathered plans changing is the regular price plans remaining relatively stable. The regular price plans are our canaries in the mine so to speak. Go ahead, chill while the avalanche heads toward you. In the mean time, those of us who sense the urgency will do what a slightly more famous william phrased cry havoc and let slip the dogs of war.
07-14-2017 08:06 PM - edited 07-14-2017 08:07 PM
@Johnbrander wrote:wait so we are all secured in our current plans? It's only for new customers?
Yes. Sure PM can send you an email saying prices are changing for you, but it's extremely unlikely to happen as they would lose all their customers. The rule of thumb is your plan stays the same unless you change it. I would never have signed up to PM $38 plan if that was not the case.
07-14-2017 07:39 PM
wait so we are all secured in our current plans? It's only for new customers?
07-14-2017 07:37 PM
@Johnbrander wrote:Won't customers have no choice but to change to the "new" plans when we have to renew our plans in 10 days, a month, 3 months???
No, that's not how it works, your plan never changes unless PM goes under.
07-14-2017 07:20 PM
Won't customers have no choice but to change to the "new" plans when we have to renew our plans in 10 days, a month, 3 months???
07-14-2017 06:56 PM
07-14-2017 06:34 PM
Also, just completed a survey about PM that came out today. Did everyone receive this or is it just new activations? If it was for everyone, that'd be quite interesting with the recent plan changes.
07-14-2017 05:41 PM
07-14-2017 05:34 PM - edited 07-14-2017 05:36 PM
The Phone Company Without A Phone Number Less For More
Time to think FM again
07-14-2017 05:29 PM
07-14-2017 05:22 PM
Everyone as of yesterday, on a prior plan, is already grandfathered. None of use can change plans to a new plan, without losing something. Stick with your plan until you no longer desire it.
if they give us. Notice of change, think for yourself about what you want to do about it.
there is too many people raising issues we have no control over, nor should we. We do not run the company, and frankly, I'm sureprised we have any say in the Public Labs.
07-14-2017 04:50 PM
07-14-2017 04:44 PM
@Raven_Jet wrote:
People! We all need to relax and chill for a second here. Don't jump to any conclusions yet. Let's be patient and see the plan down the road.
We are all enjoying our plans so enjoy. PM is great and works for me!
Actlually that is the opposite of what we should do.
Just like what @will13am mentionned in an other topic, we should be even making more noise and show that all of the community does not agree with those changes, stop referring people and let us see if people will now hear of PM or not. We are the customers and also the face that promotes their services. Just like in this post : https://productioncommunity.publicmobile.ca/t5/Announcements/We-ve-Expanded-Our-Offerings-Introducin...
as @SD08 and @ShawnC13 ,mentionned, PM lost the value package and low cost services and explain why is there no call center or shops.
If we keep quiet then it means we all agree with thsoe changes and give chance to who ever made those plans that: "sure!!!, raise all prices in a crazy matter, and it is fine by us what you do, as long as we are not affected now." Those changes mean one thing, WE ARE NEXT regarding raises. And for who ever is looking to the community and saying that we listened to our community, then here, listen again.
07-14-2017 03:40 PM
07-14-2017 03:32 PM
07-14-2017 03:27 PM
07-14-2017 03:26 PM
As long as they don't force their current customer off their plans.
07-14-2017 03:25 PM
07-14-2017 03:07 PM
07-14-2017 02:45 PM
07-14-2017 02:44 PM
07-14-2017 02:35 PM
07-14-2017 02:30 PM
07-14-2017 02:23 PM