a week ago
Don't know what is going on, but got charged $40.00 , 4 times today for data
a week ago
Hey @R33gtr
You should first reach out to your credit card company or bank and confirm these are actual charges and not "Pending" charges. If the bank or credit card company confirms they are actual charges, then create a ticket to a CS Agent for refund.
To Submit a ticket, please click the following link to access the Public Mobile Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type: Customer Service Agent
IMPORTANT INFORMATION: I am not a Public Mobile employee. I am a customer just like you. Please do not send me a private message with your personal information.