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Got charged 4x today

R33gtr
Great Neighbour / Super Voisin

Don't know what is going on, but got charged $40.00 , 4 times today for data

1 REPLY 1

Chalupa_Batman
Mayor / Maire

Hey @R33gtr 

You should first reach out to your credit card company or bank and confirm these are actual charges and not "Pending" charges. If the bank or credit card company confirms they are actual charges, then create a ticket to a CS Agent for refund.

To Submit a ticket, please click the following link to access the Public Mobile Chatbot:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type: Customer Service Agent

 

Chalupa_Batman_0-1718568051615.png

 

 

 

IMPORTANT INFORMATION: I am not a Public Mobile employee. I am a customer just like you. Please do not send me a private message with your personal information. 

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