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Good morning, spoke to your representative Mia. She was not helpful at all. I asked for a day extens

paulschembri
Great Neighbour / Super Voisin

Asked for an extention on late payment for 24 hours and was refused.

This company going down. No more new members, no more customer service and no more grace periods. 

 

May need to swithch fast...

3 REPLIES 3

chukdefatey
Deputy Mayor / Adjoint au Maire
@paulschembri, on Prepaid you Pay for Service you have service you don't pay you have no service. It's as simple as that. Had you been on a Post Paid account you would have been granted what you were asking.

Cyber
Mayor / Maire

@paulschembri,

 

Public Mobile is a prepaid service.

 

You prepay a service for 30 days.

 

Public Mobile won't give you free service for fun.

Martin
Legend
Legend
Hello,

Was your full payment due 24 hours earlier?

Also, since the refusal, have you made payment, or has service been suspended?
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