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02-10-2016 12:15 PM - edited 01-04-2022 02:20 PM
90 days plan renewed without problems; rewards deducted correct payment taken and new expiry date accurate.
I'm sure there are thousands of renewals more every day that have no comments. Of course, when a system operates smoothly renewals require no comment.
>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
Solved! Go to Solution.
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02-10-2016 03:52 PM
Good to hear....thanks for letting us know.
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02-10-2016 01:44 PM
Hello Mr Mayor! 😄 @Luddite
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02-10-2016 01:03 PM
If you're referencing the $10 Beta credit, $10 is credited per 30- or 90-day plan.
If customer assistance is giving you $30 in Beta credits per 90-day cycle, the reps are in error.
FYI.
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02-10-2016 12:52 PM
Everything seems to go smooth, except Beta credits. I need to write a letter every month by some reason.
I gives me $10 at the first 30 days (90 day plan), but next two months don't work automatically.
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02-10-2016 12:25 PM
@Jeremy_M You're welcome.
Also, congrats on the integration and high level of activity of your new team members.
>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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02-10-2016 12:20 PM