Getting charged for 2 active services in one month

[Shahroo]

Hi

I was trying to buy a 20g plan but it didn't work and then I changed my plan to 60g and it worked. But after that I ignored that it charged me for both plans.

How can I get the extra amount of money back?

[CSA_PM]

Thank you for bringing this to our attention! The customer was already in a private conversation with one of our agents when the post was escalated. The agent will continue assisting them directly.

[hairbag1]

@Shahroo 

click the orange bubble on lower right side of page to start process of getting Customer Support help. Best is to request a credit rather than refund.