04-09-2023 11:27 AM
Hello Folks,
I hope you're doing well. I would like get payment information, specifically the amount of GST/HST I paid for the 2022 year. Could I please speak with someone to get this information? Thanks and take care.
Solved! Go to Solution.
04-09-2023 11:34 AM - edited 04-09-2023 11:37 AM
You can also go into your Payment tab within self-serve and save to PDF a file from within the payment tab.
Give it a go - it may serve your needs.
( Adding: I just tried it. While it does generate an 'invoice-type' document, it fails to display the applicable taxes and just shows net amounts. May not be useful for your needs, @BootlegSaint )
04-09-2023 11:29 AM
yes, you get get invoices with tax info, but you need to have PM agent to prepare you the invoices
Please submit a ticket with CS agent and they will prepare for you
at : https://publicmobile.ca/chatbot.
First type Contact,
then select the only choice there: "Contact..",
from the list of , choose "Other"
finally click link the blue link about submit a ticket
Another page will open and just follow: .
After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM
If you have problems submitting a ticket, you can open ticket by private message (but this can take longer):
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437