11-20-2016 02:07 PM - edited 01-05-2022 12:44 AM
Did somebody notice something strange ? Somehow people start calling other person and reach me out there.
Also who do i have to talk for a refund ? I change my Father from GF plan to the promo one and somehow was charged 240$.
I send a text since Wednesday to 2 MOD, 1 PM staff and facebook private message . Still never heard of.
The joke start getting real. Never had any kind of problem with PUBLIC. Now i start getting into the Unlucky side.
11-20-2016 03:48 PM
As you may know there's currently an amazing promo, and the staff are overwelmed from people contacting them about issues/requests. They will get back to you in due time and refund the extra charges. Just have to be patient.
11-20-2016 03:29 PM - edited 11-20-2016 03:29 PM
@Luddite this is not related to port number or something like this. Please read carefull the text.
I've been with Public since 2010 (opening) and it's not like i'm a new customer. It's simple that somehow they charged twice my father and i already text. 2 MOds, 1 PM staff, facebook private message and so one.
That's link it's a non-sense. I would expect a contact person for refund problem not "how to" contact or something.
11-20-2016 02:18 PM
Hang in there; follow this procedure for an eventual cure: