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Friend’s referral code

FrogHop
Great Neighbour / Super Voisin

Hi, almost a new client. On the final activation page where I enter the credit card data it is not accepting my friend’s referral code. I have codes from 2 and it’s saying they’re invalid. Am I entering it in the wrong area.

4 REPLIES 4

Grinch
Model Citizen / Citoyen Modèle

ask friend to send you his link with code in it. 

Sansan
Mayor / Maire

@FrogHop  there is only 1 place on the payment page to enter code. 

Make sure you are entering zero 0 or the letter  O correctly.

But if none is being accepted after you finish you can use the chatbot or bubble to provide one of the code to public mobile to enter it manually for you. Did you verify with your friend?

Do you know these people personally? Sometimes they do want you to provide their phone number. I have seen PM ask for it, if not then....

slusagm
Town Hero / Héro de la Ville

you sure your friend not sent you the wrong one?  don't get mixed up with 0 or O or 1 and I , etc

hTideGnow
Mayor / Maire

hi @FrogHop 

just activate without the code first, then ask support agent to add it back for you. 

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