Friend's referral code

[Pat72]

I opened a new public mobile account, but it would not accept my friend's referral code.

[badrebel688]

K sorry I didn't know 

[hycm53]

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@Pat72 wrote:

I opened a new public mobile account, but it would not accept my friend's referral code.

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Make sure your friend is still with PM and make sure you didn't type wrong code.

[esjliv]

@Pat72  - please confirm your friend's code. It may be best to copy and paste it if they copied and pasted it to you.

Remember the zero "0" and "O" ooos could be mixed up as well as other characters. 

Then attempt the activation again if you have backed out of it.

[Handy1 · Accepted solution]

@Pat72  You need supports help 

Getting support / submit ticket

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here                 

Or while your already here and logged in the community

• you can send a private message to our  CS_Agents by clicking here.

 
edit my post assumed you already activated SIM card and you haven’t received the $10 credit and that your friend doesn’t see the friend referral on there account