Fraudulent use?

[CA9]

Hi, your transaction log does not match my usage. All my minutes are used up. Is it possible someone has hacked into my account? 

[Handy1]

@CA9  Please have support investigate for you 

message support directly
       

while your already here and logged in the community you can send a private message   To CS_Agents click    

                         https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[softech]

@CA9 

if you have concern, message support and show them what you have that you think is wrong.  

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

[CA9]

*do not see

[CA9]

No I fo not see those numbers. 

[softech]

@CA9 do you see some numbers ending with 4001?  if so, those are VM calls. Please note calling from your phone to check VM will count towards you outgoing minutes

Also, calls are always round up to the next minute